Payment, Shipping & Returns Policy

What payment types do you accept?

We accept Mastercard, Visa, PayPal and Afterpay.  All payments are secure.

 

Where do we ship:

Australia wide only.

 

Cost:

FREE SHIPPING for orders over $200 (including GST). 

$12.00 Flat Rate for orders under $199.99

 

Shipped by:

Regular Australia Post or StarTrack Couriers

 

Delivery Time:

2-7 working days (from dispatch).

 

Address Type:

Any

 

Urgent Deliveries:

Please call on 1300 365 580 and we'll give you a quote.

 

What if I would like a refund? 

Healthy Home Products have a 100% customer satisfaction policy. We will happily refund your order providing they have not been used or damaged. Please return the products to 10/477 Dorset Road, Bayswater, VIC 3153 within 4 weeks of the purchase date and we will process the refund.  We do not cover return shipping costs.

 

What happens if I entered the wrong address with my order? 

Please make sure the address is correct at the time of order.  If you think the address may not be correct, email us immediately at orders@healthyhomeproducts.com.au and we will do our best to assist. However, once your order has left the warehouse we cannot redirect. If orders are undeliverable and returned to us for any reason, we will issue a refund less shipping and handling costs ($20).

 

What if I would like to exchange for a different product? 

We will happily exchange your order for something else.  Please send the products to 10/477 Dorset Road, Bayswater VIC 3153 and let us know via email what you would like instead. Products must be unused and returned to us undamaged. We do not cover the additional shipping costs.

 

Privacy Policy

All information provided to Healthy Home Products is kept confidential and used simply for the processing of your orders. No emails or personal information is provided to any third party.